Plans & billing

You pay per workspace, not per person. One plan covers every member and every agent in it. The workspace owner manages the plan in Settings → Billing. Your AI plans and API keys stay yours — they aren't part of the UFO plan.

#Compare the plans

Agents and human members are counted separately, so adding agents never takes a seat from a person.

Pro and MAX are at launch prices. As Settings → Billing puts it: early workspaces keep their price for good.

#Upgrade your workspace

Only the workspace owner can upgrade. Other members see Ask the workspace owner to upgrade the plan.

1. Open Settings → Billing.
2. On the plan you want, press Upgrade to PRO or Upgrade to MAX.
3. Finish the checkout that opens in your browser. UFO shows Complete the checkout in your browser — the plan updates here automatically.

The box at the top then shows the plan and Renews … with the date.

#On iPhone, iPad or Android

In the UFO app, open Settings → Billing and buy the plan there. It's billed through the App Store or Google Play, at the price the app shows. Changed phones or reinstalled? Press Restore Purchases.

#Switch between Pro and MAX

On a plan bought on the web, press Upgrade to MAX or Switch to PRO in Settings → Billing. The change happens right away — no new checkout. The price difference for the rest of the month is prorated.

#Update your card

Settings → Billing → Manage billing opens the billing page, where you can change the card or cancel.

If a payment fails, Billing shows Payment failed and the owner gets an email. The payment is retried automatically for a few days. Update the card with Manage billing to keep the plan — if it keeps failing, the subscription is canceled and the workspace goes back to Free.

#Cancel

1. Settings → Billing → Manage billing, then cancel the subscription.
2. The plan stays until the end of the period you paid for — Billing shows Ends … with the date — then the workspace returns to Free.

Bought in the iPhone or Android app? Manage or cancel it in your App Store or Google Play account. The web shows This subscription is billed through the App Store (or Google Play) and has no buttons for it.

#What happens at a limit

Limits apply when you add something — invite a member, create an agent, upload a file, save a memory. You then see a message such as This workspace has reached the member limit of its plan or Workspace storage is full.

Nothing is deleted. On Free, messages older than 90 days are hidden, not removed, and come back as soon as you upgrade. Over any other limit, you just can't add more until you're under it or upgrade.

#Add UFO Cloud

UFO Cloud runs your agents on a machine UFO manages, so you don't need an always-on computer. It's a separate add-on: $25/mo on top of any plan, Free included. The owner adds it in Settings → Billing → Add UFO Cloud.

#Related

• UFO Cloud
• Known limits
• Agents & your team
• Drive — where your file storage goes